Trained on whatever you run — ChiroTouch, ChiroSpring, Jane, Genesis, your forms — before they start. Billing, front desk, or both. 10, 20 or 40 hours a week.
You'll leave the call with a written list of what to hand off — whether or not you hire anyone.
"If you're a chiropractor who breathes — you need to hire a virtual assistant from the Rhino Squad. Period. Full stop."
— Dr. Elizabeth S. Hoefer, DC, DCCJP · Well Connected Chiropractic
You can start part time and add hours as they buy your time back and bring the money in — that's the path Dr. Hoefer took: four hours a day, then full time, then a second VA for billing, and a third starting this month.
Software our chiropractic VAs work in: ChiroSpring · ChiroTouch · Jane · Genesis · Platinum · Eclipse · Office Ally · Availity · Trizetto · Noridian · UnitedHealthcare, Anthem, Blue Shield and Cigna portals · QuickBooks · Mailchimp, and more.
10, 20 or 40 hours a week of billing or admin off your desk, starting the day your VA starts.
HIPAA-certified before day one — and already trained on your systems.
An End of Day report — hours, what got done, what's next, what they need from you.
One person who learns your practice. Set schedule, backup internet and power, a team lead behind them — two years at one practice without a single interruption.
If your VA is out, the work still gets done. There's a bench behind them.
We recruit, test, train, pay and support them. You never run payroll, HR, PTO or bonuses.
Included: we train your VA on AI. One doctor put it this way: "My two VAs have already brought AI in and streamlined the processes — we didn't know what we didn't know." Your VA runs it and checks every output, and behind them sit three AI consultants whose whole job is keeping our squad current.
Not interested in AI? No problem. It's leverage we offer, never a requirement — your VA works exactly the way you want.
Dr. Elizabeth S. Hoefer runs Well Connected Chiropractic in Mission Viejo, sits on the Blair Chiropractic Society board, and is a past president of the California Chiropractic Association. She hired her first Rhino Squad VA in February 2025.
Before: when she did the admin
"It was every night between 7 and 9, maybe midnight, and early in the morning and all weekend and every Friday I didn't work, and on the planes when I was traveling. It was out of control."
After: what she does with the time back
"I'm having interviews here on a Friday afternoon, having fun with my staff, dreaming about the next big thing that we wanna do. I'm having dinner with my family at least one night a week. I'm able to just feel a bigger exhale knowing that when I leave, things are actually getting done, and it doesn't have to be me doing it."
On her front-office VA, learning the practice
"She took over all the admin tasks, helped create processes, created our SOP book and really cleaned up everything we needed to document. I have a little sign on my desk that says 'But did you document it?' She did."
On what changed for the staff standing at the front desk
"It allowed them to be present with the patient and not worrying about all the paperwork."
On the billing VA they added this August
"[Our billing VA] came online last month and transformed the appeals process — helping us get money we would've never been able to get to, because we couldn't stay on top of it all. They're mad at me now because I've got such great help."
On what the office walks into in the morning
"They come in and all of the reports have been sent, all of the records have been documented, everything is cleaned up and buttoned up and filed correctly."
On her VA picking up the admin for the chiropractic society she sits on the board of
"She learned how to be part of a nonprofit organization virtually overnight. It set our society up for winning, without a huge search for a new administrative assistant."
— Dr. Elizabeth S. Hoefer, DC, DCCJP · Well Connected Chiropractic
Billing, phones, intake, scans, the newsletter. A free call, and you keep the list either way.
Your screen recordings and SOPs become the training material — and the test.
A paid test built from your actual chiro tasks, reference checks done the hard way, a video intro so you feel their energy. You only meet the ones who passed.
HIPAA-certified, pre-trained, SOPs written. Then their End of Day report lands in your inbox.
One monthly number. It covers your VA, their AI training, and the whole team behind them.
$997/mo
$1,241/mo
$1,485/mo
$2,600/mo
No contract. Money back anytime.
About what a part-time front-desk hire costs — without the recruiting, the payroll, or the $9,000–$12,000 it costs to replace them when they leave.
You work with them directly — you give them the work, they answer to you. What you don't do is manage yet another employee's time, deadlines or payroll:
They work for you. We handle the admin. Your VA is your team member and takes direction from you — but you pay Rhino Squad as a service, so payroll, payroll taxes, benefits and HR never land on your desk.
Your payment starts the search, and we post your job ads right away. Then we pause your subscription while we look — when you approve your VA, that first month is already paid for.
Your VA completes HIPAA certification before their first day, and we build a HIPAA check into the paid test. The first chiropractor we worked with called us because her building manager flagged that her old overseas assistant was neither vetted nor HIPAA compliant.
In her words: "Being in a medical environment where we have to be HIPAA compliant, we have to have cybersecurity — everything was tested, measured, and made sure it was absolutely compliant before we ever even said, 'Can we do an interview with this person?'"
For a phone-facing role we select for clear, no-accent, warm speakers — we've placed VAs who run live software demos.
Even if you're hiring a VA who doesn't speak to your patients, we only hire candidates who speak great English. English is an official language in the Philippines and the language most schooling is taught in, which is why it's such a good fit.
Yes. You pick the block — insurance lines are open 8 to 5 Pacific, so that's usually the window. It's a set schedule, never floating.
This isn't a call center. It's one person who learns your practice and sticks with it, and their End of Day report shows you exactly what they did.
Yes, whichever one you run. We don't need a VA who already knows your system — we collect your screen recordings, build the paid test out of your real tasks, and they train on it before day one. Our chiro VAs work in ChiroSpring and Availity today because that's what their practice runs; the ones before them learned different software the same way.
At the practice above, the billing VA was posting ERAs in her second week and the office doubled her hours in her third. The front-desk VA went further and wrote the practice's SOP book.
Hire them! A VA is what makes that job survivable — the scans, the hold time and the claim follow-up come off their desk, so they can stay with the patient in front of them.
A free call with Julie. You leave with a written list of what a chiro-trained VA would take off your plate — whether or not you hire one. One doctor's take: "You picked my brain so much that I didn't even realize what I didn't know I needed help with."
"If you are even remotely interested, don't even think about it. Sign up today. You're gonna be like, 'This is the best money I've ever invested for my company.'"